Terms and Conditions

Effective Date: September 8th, 2025

1. Purpose

These Terms & Conditions ("Terms") govern the use of SMS communications between Athem LLC (“we”, “us”, “our”) and its wholesale customers ("you", "your") for business-related notifications such as vendor onboarding, purchase orders, invoices and state license documentation.

2. SMS Service Scope

• Messages are strictly for business purposes—not for marketing.

• You agree that SMS messages may contain links, order/invoice details, license requests, and support instructions.

• Message frequency will vary based on your account activity.

3. Opt-In, Opt-Out & Help

• You must opt in to receive SMS messages.

• Reply STOP to opt out at any time; this terminates SMS notifications.

• Reply HELP or contact info@athempharma.com for support.

• Message and data rates may apply depending on your mobile carrier.

4. Third-Party Links

• We may include links directing you to our authenticated business site for actions.

• We do not use URL shorteners (e.g., bit.ly, tinyurl).

5. Privacy & Data Use

• Your information is used solely to provide the listed business services.

• Your data will not be sold or shared with third parties for marketing purposes.

• For more, refer to our Privacy Policy: https://www.athempharma.com/privacy.

6. Limitation of Liability

• We strive to deliver accurate, timely SMS updates.

• However, we are not liable for delayed, failed, or misdelivered messages due to telecom issues or carrier delays.

7. Changes to These Terms and Conditions

• We may update these Terms and Conditions occasionally, and will notify you of substantive changes.

• Continued use of SMS services after updates implies acceptance.

8. Contact Information

Athem LLC
Email: info@athempharma.com
Website: www.athempharma.com